Always here to support!
Our applications engineer doing a remote session for femto laser training purpose with one of our customers on the other side of the planet. Thanks to the headset connected to a camera, the engineer can livestreaming every step he is doing on the FEMTO MONO machine. The client just has to follow the exact same steps on its own machine.
A full tutorial with videos has been created to help clients in their everyday use of Posalux equipment. Not only time is saved for them, but it also demonstrates our after-sales versatility and responsiveness.
Well done guys!